Working with UK Government Agencies, Departments and Councils
C-Desk Technology is proud to be a Crown Commercial Service supplier. As a trusted partner for UK government departments and agencies , we have been added to the Low Value Purchase System (LVPS), allowing you to access our services through this platform. This system simplifies and streamlines the procurement process for low-cost, low-volume, and low-complexity purchases, ensuring compliance with regulations while supporting small and medium-sized enterprises (SMEs) and fostering a diverse supply chain.
For over 20 years, we have assisted a range of councils, hospitals, police departments, and other government entities in developing unique services tailored to their specific workloads. As a valued Crown Commercial Service supplier, we are committed to providing exceptional services that enhance operational efficiency.
Consultancy Work
Our consultancy services include a thorough analysis of your workload, allowing us to design shift operations that perfectly match your needs. This ensures optimal productivity and efficiency.

Training Programs
We offer comprehensive training programs to help you organise your work effectively. Whether you prefer a training day organised by us or a department-specific program, we have the flexibility to meet your requirements.
Why Choose Us?
At C-Desk Technology, we pride ourselves on our unique approach and expertise. Our team of professionals is dedicated to delivering results that make a difference.
One of our unique strengths is our ability to deliver fast turnarounds. This allows us to meet our clients’ deadlines efficiently while tailoring our work to their specific needs. Our flexible services enable us to prioritise urgent tasks and provide quick responses, ensuring that our clients can rely on us when they need it most.
This capability is particularly beneficial during union negotiations, as we can address questions raised for next-day meetings, facilitating swift negotiations and implementation. For instance, we once developed a shift pattern for a new group of staff within a single day, discussing their needs in the morning and implementing the solution by the end of the day.
As a LVPS and a UK Government Department Supplier we can help you create an operation which supports your employees giving them a better work/life balance while ensuring a better service for your customers.
Previous Attendees to Our Staff Scheduling Seminars Include:
Borough of Merton, Chelsea Royal Hospital, Crown Prosecution Service, Glasgow Museum, Metropolitan Police, Northampton University and SOCA. As well as other private organisations.


Unlock the Power of Workload Prediction
Workload should be at the heart of every business decision. But here’s the real question—do you truly know what your workload is? Surprisingly, most companies don’t. They assume it’s too complex to calculate, leading to missed deadlines, lost opportunities, or wasted resources. The truth is, you don’t have to wait until it’s too late. By predicting workload in advance, you gain control, optimise resources, and prevent costly inefficiencies.
As a LVPS and a UK Government Department Supplier we can help you analyse your data. Working with you to ensure that your department and team matches the workload. This minimises stress for everyone and creates a better working environments which supports your employees and your customers.
Tailored Shift Scheduling: The Key to Operational Success
Shift scheduling is more than just assigning jobs—it’s about placing the right employees, with the right skills, in the right roles, at the right time. At the heart of this process is understanding your company’s unique workload and crafting a shift pattern that ensures smooth operations, no matter the circumstances.
Our approach considers not only the design of an optimal shift pattern but also its smooth implementation. Recognizing the challenges of holidays and absences, we create solutions tailored to your needs. Whether it’s a “holidays included” shift pattern offering staff the best quality time off without disruptions, or a “holidays excluded” system supported by fair and efficient management plans, we’ve got you covered.
We build cover arrangements into every shift pattern, enabling a fair and reliable way to replace absent staff. Training schedules are seamlessly incorporated, ensuring employees receive essential development without interrupting operations. For industries with unpredictable workloads—like harbours managing docking schedules—we develop innovative solutions combining fixed and flexible shifts, delivering both operational flexibility and minimal disruption to staff.

Shift Pattern Design
Shift patterns for Crown services should be unique reflecting the service they supply. As a LVPS and a UK Government Department Supplier we can customise our solutions to you. Ensuring that you have the right people, with the right skills, when and where you need them. This minimises stress and fatigue for your team while providing a better service.
Creating a brand new shift pattern is a rare event for most managers, often occurring just once in their careers unless they excel at it. Successfully implementing a new shift pattern can lead to other departments wanting to adopt it, meaning you may find yourself designing new shift patterns repeatedly.
The key to creating an effective shift pattern is thorough preparation. Before you begin, gather as much data as possible. This data will make decision-making easier and help you justify your choices. This is crucial during implementation. If you can provide evidence for the number of staff needed, you can justify your budget. Additionally, if you can demonstrate to unions that the new shift operation offers stability and benefits for their members, you can facilitate its implementation.


Get Started
Are you ready to improve your operation? You can contact us direct or UK Government Departments, Agencies and Councils can contact us through the Low Value Purchase system (LVPS). LVPS is fully compliant with the Public Contracts Regulations 2015, ensuring we will deliver an expert services tailored to your specific needs. Trust us to help you align your services with your customers’ expectations. Contact us today: 01636 816466 or via email alec@shiftpatterns.com
Projects and Sevices
Our expertise lies in optimising staffing, ensuring compliance with SLAs, and improving workforce efficiency through data-driven analysis.

Hospitals
Shift operations for scanning and diagnostic equipment
Shift Operations for nurses and ward rotations
Shift operations for Pathology and diagnostic operations
Councils
CCTV Operations: workload analysis and shift operations
Council Office: weekend working and contingency plans
Car Park Wardens: fairness and equality shift operations
Security and Control Room: workload analysis and shift operations
Estates Department: weekend working, workload analysis and shift operations
Portering Services: workload analysis and shift operations
Maintenance Services: workload analysis and shift operations
Mail Room: priority distribution and shift operations
Gyms and Leisure Centres: contingency plans, skill analysis, workload analysis and weekend working
Refuse and Recycling Collections: shift operations, driving and collection scheduling
Special Occasions: Royal visits, Remembrance Days, 1st Day of events
Call Centre: workload analysis and shift operations
Museums: workload analysis and shift operations
IT: workload analysis and OOH shift operations
Care Homes: workload analysis and shift operations
Social Workers: workload analysis and OOH shift operations
24H Careline Services: workload analysis and shift operations


Emergency Services
Shift operations for telephone and emergency call centres
Workload analysis for telephone and emergency call centres
Shift scheduling for ambulance operations
Ports
Gate Operations: workload analysis and shift operations
Security and Control Room: workload analysis and shift operations
Customs and Immigration: workload analysis and shift operations
Pilots: workload analysis, staffing numbers and shift operations


Prison and Young Offenders Services
Workload Analysis
Shift Scheduling
Staffing Levels