Shift Patterns
"Tailored Shift Scheduling: The Key to Operational Success"
Shift scheduling is more than just assigning jobs—it’s about placing the right employees, with the right skills, in the right roles, at the right time. At the heart of this process is understanding your company’s unique workload and crafting a shift pattern that ensures smooth operations, no matter the circumstances.
Our approach considers not only the design of an optimal shift pattern but also its smooth implementation. Recognizing the challenges of holidays and absences, we create solutions tailored to your needs. Whether it’s a "holidays included" shift pattern offering staff the best quality time off without disruptions, or a "holidays excluded" system supported by fair and efficient management plans, we’ve got you covered.
We build cover arrangements into every shift pattern, enabling a fair and reliable way to replace absent staff. Training schedules are seamlessly incorporated, ensuring employees receive essential development without interrupting operations. For industries with unpredictable workloads—like harbours managing docking schedules—we develop innovative solutions combining fixed and flexible shifts, delivering both operational flexibility and minimal disruption to staff.
Effective workforce management doesn’t stop at scheduling; it’s about creating systems that run fairly and efficiently while being simple for managers to oversee. Our shift patterns are designed to operate smoothly, even in the face of change, giving managers peace of mind and organisations the flexibility they need to thrive.
If you’re ready to reduce overtime costs and streamline your operations, let us tailor a shift pattern to meet your operational requirements. Contact us today to begin transforming your shift operations!
Email us at alec@visualrota.co.uk or call us on +44 (0)1636 816466
Managing Shift Patterns Workshop
Addressing Common Challenges in Shift Operations Many organisations managing shift operations face similar issues, such as accommodating staff holidays and handling absences. Our expertise lies in helping organisations develop systems that allow employees to take holidays without disruption, as well as providing effective solutions to cover both expected and unexpected absences.
First introduced in 2008 alongside our ground breaking book, How to Manage Your Shift Pattern, this course has been delivered in various venues and to private companies, helping them refine their approach to workforce scheduling.
Over the years, we’ve continually updated the course to reflect evolving workplace practices and industry standards, ensuring it aligns with the latest strategies adopted by leading UK companies. By enhancing skills and introducing more effective shift patterns, our training empowers organisations to optimise workforce management and improve operational efficiency.
Please Join Us on 18th June 2025 in London and discover new techniques to manage your shift operation.
How many staff do I need on at what times?
This is all about assessing your workload. Once you have your workload you can convert it into man hours. For a flat workload, you just need to know how many staff you need on at all times. If you have a time independent workload, you need the overall yearly workload. However if you have a variable workload, you need to make an assessment of the workload for every hour of every day.
E.g. if you have a factory and you want a production line with five stations to always be filled then you need five staff on at all times. This is then convert into man hours, so five people means five man hours. You then take the number of hours you want it to be operational (365 * 24 = 8,760) and multiply it by the man hours per hour giving a workload of 43,800 man hours per year.
To calculate your workload you can have us assess your workload as part of our bespoke consultancy.
How many staff do you need?
"Why Lunchtime Queues Never Seem to Disappear—and How Staggered Breaks Can Solve It"
We’ve all been there—needing to get something done quickly during lunch, only to find a long queue slowing you down. This common frustration points to a simple solution: staggered lunch breaks and better staffing during peak times.
The Case for Staggered Breaks Planning staggered breaks is straightforward and can be seamlessly built into workload management. In some cases, breaks can be taken as the workload allows, which works well with responsible staff and unpredictable demand. However, for predictable workloads, breaks can be scheduled during slow periods, ensuring staff are well-rested and ready to handle busier times efficiently.
Retail Workload—A Typical Example Retail workloads often follow a predictable pattern:
- A gradual build-up in the morning, peaking at lunchtime.
- A slower afternoon, with potential peaks in the morning or evening based on customer habits.
For a typical shift (e.g. 08:00 to 20:00), employees can take staggered 30-minute breaks to avoid disrupting service. By scheduling breaks outside peak periods, all hands are on deck when most needed, and fairness is maintained by rotating break times daily. Legal compliance is vital—remember that under working time directives, employees are entitled to at least a 20-minute break after six hours of work.
The Benefits of Split Breaks From a fatigue-management perspective, shorter and more frequent breaks may be more effective than one long break. For instance, three 20-minute breaks or even a quick 15-minute pause can significantly refresh workers, reducing fatigue and mistakes.
Efficient break scheduling not only minimizes lunchtime queues for customers but also enhances employee alertness, productivity, and overall satisfaction. By rethinking how breaks are planned, businesses can deliver better service while fostering a healthier, more engaged workforce.
Creating a Shift Pattern
Would you like a tailor-made shift pattern that perfectly matches your requirements?
You can save money and be more productive with a new shift pattern
Managing a Shift Pattern
Managing a shift pattern can be easy if you plan ahead.
Manage holidays, sickness and training effortlessly.
Negotiating a Shift Pattern
If you find the right shift pattern then you just need to implement it.
Do you know how?